Southern New Jersey Overlook

I recently ran into a problem with my office router in which the Internet throughput speed would gradually deteriorate until it came to a halt.  I then disconnected the router's power supply and then reconnect it to restart the router.  Have it restarted I sometimes also had to "Repair" the  network connection in Windows.  Then the system would work great for a while, then start to grind to a stop all over again.  
 
After several calls with technical support (some initially with obvious non-native English speaking personnel who did not have thorough enough understanding of the language, nor authority to do anything other than follow pre-written instructions, to be of any help), we eventually noticed that there was a constant red light light on the "Diag" (diagnostic) light, which was interpreted by the last, more senior/experienced support technician to indicate that there was an internal memory hardware problem with the unit.
 
I'm in the process now of replacing (via cross-shipping) and will see let you know how it turns out.






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